Terms & Conditions
Last updated 14 Oct 2026
1. Who we are
Kameleon Signature Studio (the "Service") is provided by Kameleon Document Automation Oy, a company registered in Finland ("Kameleon", "we", "us"). When you use the Service or buy Studio Pro, you contract with Kameleon Document Automation Oy. Contact: comms@kameleon.app.
2. Acceptance
By accessing or continuing to use the Service you agree to these Terms. If you use the Service on behalf of an organisation, you confirm you have authority to bind it; if you use it as an individual, you confirm you are of legal age.
3. The Service
The Service is a web tool for creating email signatures with templates and AI assistance, copying them for Outlook, Gmail or Kameleon, and saving designs. The free plan includes a daily AI allowance and a limited number of saved designs. Studio Pro is a paid subscription with higher AI allowance (subject to fair-use limits), unlimited saved designs and priority support. Features may change over time.
4. Your account
You must provide accurate information and keep your sign-in credentials confidential. You are responsible for activity under your account.
5. Acceptable use
You must not misuse the Service, including:
- using it for unlawful purposes, fraud, phishing or spam;
- infringing intellectual property or impersonating others;
- generating illegal, hateful, harassing or deceptive content, including deepfakes or misleading identity information;
- introducing malware, probing or attacking our systems, scraping, or attempting to bypass AI safeguards (jailbreaking);
- reverse engineering, reselling or redistributing the Service, or circumventing usage limits.
6. AI features and your content
You are responsible for your prompts and the details you enter, for having the right to use them (including logos and images), and for how you use generated signatures. AI output may be inaccurate or incomplete — review it before use. Between you and us, you own your inputs and the signatures you create; you grant us a limited licence to host and process them solely to provide the Service.
We may filter or refuse outputs, remove content and suspend accounts that violate these Terms. Rights-holders can report infringing content to comms@kameleon.app; repeated infringement leads to termination.
7. Our intellectual property
Kameleon retains all rights to the Service, including software, templates, documentation and branding. We grant you a limited, non-exclusive, non-transferable right to use the Service within your plan.
8. Payments and subscriptions
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Payment, billing, renewal, taxes, cancellation and refunds are governed by Paddle's Buyer Terms. Studio Pro renews monthly or yearly until cancelled; after cancellation it stays active until the end of the paid period. See our Refund Policy.
9. Service level
We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, the Service is provided "as is" without implied warranties of merchantability or fitness for a particular purpose.
10. Liability
We are not liable for indirect or consequential losses, including lost profits, data or goodwill. Our total liability is limited to the fees you paid us in the 12 months before the claim. Nothing limits liability for fraud, death or personal injury where the law does not allow it.
11. Suspension and termination
We may suspend or terminate access for material breach, non-payment, security or fraud risk, or repeated or serious violations of these Terms. You may stop using the Service at any time. When an account ends, saved designs are deleted within a reasonable time; copy anything you need beforehand.
12. General
These Terms are governed by the laws of Finland, and disputes are resolved in the District Court of Helsinki, without limiting mandatory consumer rights. You may not assign these Terms without our consent; we may assign them in a merger or acquisition. Neither party is responsible for delays caused by events beyond reasonable control. We may update these Terms and will show the new date above.
